CUSTOMER FOCUS

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     Customer Focus designed by Cindy Duong from the thenounproject.com

Customer Focus designed by Cindy Duong from the thenounproject.com

One of the basics of building a business is designing a product in general revolving around giving the best possible customer experience in the hope that said customer will accept to pay a premium for it.

Entrepreneurs-to-be spend much time and energy on design the best business model, usually study what the market is doing and thinking about improvements over existing models.

The world that we all believe in will continue this competitive race for the better business model as others have done for the proverbial mouse trap.

“The significant problems we face today cannot be solved at the same level of thinking we were at when we created them.” - Albert Einstein (1879-1955), Physicist and Nobel Laureate

“The significant problems we face today cannot be solved at the same level of thinking we were at when we created them.” - Albert Einstein (1879-1955), Physicist and Nobel Laureate

Einstein said that you cannot find a solution in the same mindset as the problem itself.

So let’s change mind set. Simon says: “Customers will never love a company until the employees love it first.”

Simon Sinek, author of "Leaders Eat Last" and "Start With Why" is a philosopher of entrepreneurial spirit.

Simon Sinek, author of "Leaders Eat Last" and "Start With Why" is a philosopher of entrepreneurial spirit.

Let’s build companies that are good with their employees. Let’s build companies that give their employees something worthwhile to contribute to. Let’s build companies that allow each employee to contribute to the fullest of their will and possibilities.

Each employee is worth as much to the company as any member of the board of directors, no matter how big the difference in pay. The same care should be taken in hiring, promoting or even in the most difficult of times, firing.

You and I always have the option to pay the utmost respect to all the people you work with, or provide a service to. Remember and be grateful that you and them are driven by the same force and fighting for same cause. 

 Results will follow.